Terms and Conditions – Lovis Express

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Lovis Express operates as a service provider offering transport, moving, and vehicle rental services across Sri Lanka. While we strive to ensure the accuracy of information on our website, we are not responsible for any errors, omissions, or third-party content that may be linked or referenced.

All bookings, service agreements, and transactions made with Lovis Express are directly between the customer and our company. We do not accept responsibility for arrangements made with unauthorised third parties claiming to represent Lovis Express.

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We reserve the right, at our sole discretion, to decline, cancel, or remove any booking or service request for any reason, including but not limited to non-compliance with our Terms and Conditions, inappropriate behaviour, or suspected fraudulent activity.

Any disputes relating to bookings, payments, or service delivery must be addressed directly with Lovis Express through our official contact channels. We will not be held liable for indirect, incidental, or consequential damages, including but not limited to delays caused by traffic, weather, or unforeseen circumstances beyond our control.

All vehicles are operated by trained and licensed drivers. While we make every effort to ensure safe and timely service, customers are responsible for providing accurate booking details, including pick-up and drop-off information.

We do not guarantee uninterrupted or error-free operation of our website, nor can we ensure that all content will be updated in real time. The website may contain technical inaccuracies or typographical errors.

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If a booking is made using false information or an impersonated identity, Lovis Express reserves the right to share relevant details with law enforcement or other affected parties.

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By using our website or services, you agree to:

• Provide accurate information during booking.

• Use our services only for lawful purposes.

• Respect our intellectual property rights.

• Accept responsibility for any information you provide to us.

If you do not agree with any part of these Terms and Conditions, your sole remedy is to discontinue using our services.

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Privacy Policy – Lovis Express

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Lovis Express values your privacy and will not sell or rent your personal information to third parties for marketing purposes. We may share your information only when required by law, to enforce our policies, respond to legal claims, or protect the rights, property, and safety of our company, customers, or the public.

Your contact information will be used solely for communication regarding your bookings, inquiries, or updates about our services. We will not send promotional emails unless you have opted in to receive them.

We implement reasonable security measures to protect your personal data; however, no system can guarantee 100% security. By using our website, you acknowledge and accept this risk.